Privacy Policy

Last updated: May 2026

JOSEPHINE. respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and what rights you may have in relation to your personal data.

1. Who We Are

This website is operated by JOSEPHINE.

For questions about this Privacy Policy or how your personal data is handled, you can contact us at:

JOSEPHINE
eden@thisisjosephine.com

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Your name
Your email address
Your company or professional details
Any message or information you send through a contact form, email, newsletter sign-up, or other communication channel

We may also collect limited technical information automatically when you visit the website, such as:

IP address
Browser type
Device information
Pages visited
Time spent on the website
General website usage data

3. How We Use Your Information

We may use your personal information to:

Respond to your enquiries
Communicate with you about our work, services, or projects
Send updates or newsletters, if you have opted in
Improve our website and user experience
Understand how visitors use the website
Maintain website security
Comply with legal, regulatory, or administrative obligations

We do not sell your personal information.

4. Legal Basis for Processing

Where applicable, we process your personal information based on one or more of the following legal grounds:

Your consent
The need to respond to your request or provide information you have asked for
Our legitimate interest in operating and improving our website and communications
Compliance with legal obligations

5. Cookies and Analytics

This website may use cookies or similar technologies to improve functionality, understand website traffic, and analyze how visitors use the website.

Cookies are small files stored on your device when you visit a website.

You can manage or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

If this website uses analytics tools, the information collected is generally used in an aggregated way to help us understand website performance and improve the visitor experience.

6. Third-Party Services

We may use trusted third-party service providers to operate this website and manage communications. These may include website hosting platforms, analytics providers, email marketing tools, form submission tools, or other business systems.

These providers may process limited personal information on our behalf only as necessary to provide their services.

We are not responsible for the privacy practices of third-party websites that may be linked from this website.

7. Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

For example, we may retain enquiry emails for a reasonable period in order to manage communications, maintain business records, or respond to follow-up questions.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Withdraw your consent where processing is based on consent
Object to certain types of processing
Request restriction of processing
Request a copy of your personal data in a portable format

To exercise any of these rights, please contact us at [Email Address].

9. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email, or online transmission is completely secure, so we cannot guarantee absolute security.

10. International Transfers

Because we may use third-party tools or service providers, your personal information may be processed in countries outside your country of residence.

Where required, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of this website after any changes are posted means you acknowledge the updated Privacy Policy.